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FAQ

  • Is your workshop beginner-friendly?

      Yes! All workshops are beginner friendly — no art experience required.
      We provide all materials and step-by-step instructions. Just bring your creativity!

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  • How long are the workshops?

    Most workshops run for 1.5–2 hours, depending on the activity and size chosen.

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  • Do you serve alcohol?

    We have soft drinks available.

    You’re welcome to BYO alcohol, and we provide beautiful glassware.

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  • What if I can’t decide what size to make?

    No stress! Your booking only requires a $10 deposit per person, and you can decide the size at the studio.

    We’ll show you the options before the session starts.

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  • How do I book for a group?

    • Groups under 12 people: Book via our Book Workshops page.

    • Groups of 12+ people: Please email or call us to arrange the best time.

      More details can be found on our Private Event page.

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  • Do you offer parties or team-building events?

    Yes!

    You can book a private session and have the whole venue:

    • Weekdays: 12+ people

    • Weekends: 15+ people

      Smaller groups can join a regular workshop together.

      For groups over 30 people, we can also come to your venue.

      Customised or simplified workshops are available — often at a more affordable price than our in-studio sessions.

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  • Can I cancel or reschedule?

    For groups under 12 people:

    • Cancel 24+ hours prior → full deposit refund

    • Cancel within 24 hours → deposit forfeited

    • Rescheduling is free anytime

      Private events follow a different policy — see Private Event page.

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  • Do you sell gift cards?

    Yes — digital & physical gift cards are available and can be used for any workshop or in our gift shop.

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  • Is the perfume-making workshop suitable for men?

    Absolutely — perfume making suits all genders.

    We offer fresh, woody, oriental, floral and citrus notes for unique personalised blends.

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  • Which workshops are suitable for kids?

    All workshops are beginner-friendly.

    Most popular for kids: Decoden Cream, Candle Making and Fluid Bear

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  • Do I need to bring anything?

    All materials are provided!

    Feel free to bring snacks or drinks.

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  • Is parking available?

    Yes — street parking nearby & Wilson Parking next to the building.

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  • Can I come alone?

    Absolutely — many guests join solo and have a wonderful time!

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  • Do you accept walk-ins?

    Walk-ins are welcome if space allows, but we recommend booking ahead.

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  • Where are you located?

    Braddon — inside the ORI Building, next to MooMoo Frozen Yoghurt.

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  • Is there an age limit?

    Kids under 8 must be accompanied by an adult.

    Some workshops (e.g. jewellery) require more care — message us if unsure.

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